Documentation
Customer Platform

CUSTOMER ACCESS

Sign in and open your workspace

Sign in securely, return to the Customer Platform, and confirm the workspace you are using.

Sign in

  1. Open the Centauri Customer Platform.
  2. Select Sign in.
  3. Complete the secure Centauri sign-in flow in the page that opens.
  4. After authentication, wait to return to the Customer Platform.
  5. Confirm that Home shows the expected workspace name and your signed-in identity.

Confirm the workspace

The workspace name appears in the sidebar and as the Home page heading. Confirm it before launching a product or managing a team.

  • A personal workspace represents your own customer access.
  • An organization workspace represents shared access managed through memberships and roles.
  • A visible workspace does not by itself guarantee access to every product.

If the workspace cannot open

  • A suspended workspace is unavailable until its status is restored.
  • An expired subscription can prevent the workspace from opening.
  • An account without an active workspace cannot enter the customer dashboard.
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