Documentation
Customer Platform

FIRST STEPS

Get started with Customer Platform

Prepare your workspace and begin the first Customer Platform customer workflow.

Before you begin

Confirm that you are working in the correct customer workspace and that your role allows you to use Customer Platform.

  • Use the intended personal or organization workspace.
  • Confirm the product is available for that workspace.
  • Collect only the customer information required for the task.

First workflow

  1. Open the Customer Platform and select Sign in.
  2. Complete the Centauri sign-in flow and return to the customer portal.
  3. Confirm the workspace name shown in the sidebar and page heading.
  4. Review Applications on Home and open only a product marked as available to you.
  5. If you administer an organization workspace, open Teams to review members and invitations.

Work within the product boundary

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