Customer safeguards
- Treat workspace availability, product availability, and individual member access as separate requirements.
- Use Teams only from the intended organization workspace and only with the required administrator permissions.
- Send invitations to the exact intended email address and review the selected role and product before submitting.
- Never share verification codes, invitation links, passwords, or password-setup links.
Review cycle
- Confirm the workspace, scope, and product access before a sensitive action.
- Review the product result with the accountable customer owner.
- Record the decision and assign follow-up work.
- Verify the outcome before closing the task.
- Revisit policies, access, and notification paths when the environment changes.
Get support
When contacting support about Customer Platform, include the workspace, affected workflow, approximate time, and any visible correlation identifier.