Customer safeguards
- Assess only assets your organization owns or is explicitly authorized to test.
- Keep target scope, authorization, and ownership evidence current.
- Use redacted evidence and never place credentials in targets, notes, or support requests.
- Treat unavailable or untested checks separately from successful results.
Review cycle
- Confirm the workspace, scope, and product access before a sensitive action.
- Review the product result with the accountable customer owner.
- Record the decision and assign follow-up work.
- Verify the outcome before closing the task.
- Revisit policies, access, and notification paths when the environment changes.
Get support
When contacting support about Griffin, include the workspace, affected workflow, approximate time, and any visible correlation identifier.